Privacy Policy

Effective Date: April 2026

1. Information We Collect

We may collect the following information:

• Messages you send within the app
• Account information such as your email address. You may optionally provide a display name, which is not verified and does not need to be your real name.
• Usage data such as session activity, interactions, and device identifiers (e.g., device ID, IP-based identifiers).
• We do not collect sensitive personal information such as precise location, contacts, or financial data.

2. How We Use Information

Your information is used to:

• Provide AI-generated responses
• Maintain and improve the service
• Manage user sessions and account functionality

3. AI Processing

Your messages may be processed by third-party AI providers, such as OpenAI, in order to generate responses.

Report a Problem

If you encounter harmful, inappropriate, or incorrect responses while using Xfrend, you may report it here: Report a Problem.

4. Data Sharing

We do not sell your personal data. Information is only shared with trusted service providers when necessary to operate the app (e.g., AI processing and hosting). Xfrend does not provide medical, psychological, or professional advice.

5. Data Storage & Security

We take reasonable measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data only as long as necessary to provide and improve the service.

7. User Responsibility

Please do not share sensitive personal, financial, or confidential information when using the app.

8. Children

This service is not intended for users under 13 years old.

9. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

If you would like to delete your account or your data, you may do so here: Delete Account / Data Request

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Child Safety

For our policies on child safety and protection, please visit: Child Safety Standards.

Contact

Email: [email protected]